Refund policy

Refund Policy

🔁 Returns & Refunds We want you to love what you ordered—but if something isn’t right, here is how to return it.

Change of Mind

• Returns are accepted within 30 days of delivery.

• Important: To be eligible for a return, items must be new, unused, and unopened. Due to health and safety regulations, we cannot accept returns on open supplements or powders.

• Return shipping costs are the responsibility of the customer.

• Original shipping fees are non-refundable.

• Refunds are processed within 3 business days of us receiving and inspecting your return.

Faulty or Incorrect Items If you received the wrong item or if the product is damaged/faulty, please let us know within 30 days of delivery. We will resolve this at no cost to you (including covering the return shipping).

📧 How to Start a Return To start a return or report a faulty item, please contact us at sales@vascularpump.com with your order number and details of the issue.